- All of products is order to made. We do not accept return, we only exchange jewelry if they are obviously defective or damaged.
- For any exchange orders, you can contact us via Email: info@springstreetstory.com. Currently, we cannot offer refound online.
- ALL INTERNATIONAL ORDERS ARE FINAL SALE. All orders outside of North America are not eligible for return or exchange.
- All sale items cannot be refunded.
- Please feel free to contact us if you want to return anything that you purchased in our SPRING STREET STORY official website.
SHIPPING
- We offer a variety of shipping options, your package usual will delivery in 2-6 working days for United States.
- All international orders will shipping by DHL Express or USPS.
You will be responsible for import duties, fees and taxes upon delivery of your international order. This charge is determined by your local customs authority. We suggest contacting your local customs office for additional information on these charges. Please note that transit times indicated are provided by DHL and USPS, and are not necessarily guaranteed. - International orders transit times may be up to 21 business days.